Installing Citrix Workspace for iOS Navigate to Citrix Workspace App Store page on your iOS device. Tap Get in the App Store. You may need to enter your Apple ID credentials to verify the download. The Citrix Workspace app allows for secure, unified access to all of your SaaS apps, web apps, virtual apps, files, and desktops. If your company uses Citrix, simply login with your company credentials to access all of the resources you need to be productive from anywhere. Citrix Mouse Support Optimize the Windows experience on iPhone and iPad devices The Citrix X1 Mouse delivers a complete mobile workspace experience to iPad and iPhone devices by enabling mouse precision to virtual applications and desktops. The X1 Mouse is also supported on external monitors. Installing Citrix Workspace app for Ipad To Install Citrix Workspace for Iphone/Ipad, follow these steps: 1. Download Citrix Workspace app from the App Store: 1. This is what the app looks like on the desktop.

What is the default setting for Workspace app for iOS on iPhones? Display settings are not all the same on iOS devices, it depends of the size of the screen. Default display setting on iPhones is Medium. Default setting for iPad Pro (12.9) is custom resolution. Default setting for the rest of the iPads is auto-fit low.

Applicable Products

• Citrix Content Collaboration
• Citrix Workspace App
• ShareFile
• ShareFile

Objective

Contents

Introduction

Citrix Files for iOS allows you to browse files and folders from your Citrix Files account.

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Supported Localization: German, French, Spanish, Japanese, Simplified Chinese, Korean, Dutch, Polish, Russian and Portuguese.

Requirements

• iOS 10.0 and later
• Compatible with iPhone, iPad, and iPod Touch

Instructions

Getting the App

Download the Citrix Files App

1. Open the App store application on your device.
2. Search for Citrix Files.
3. Click Get.

4. Click the Citrix Files icon to open.
5. Enter your Citrix username and password.

Basic Operations

Create a folder

1. Open Personal or Shared Folders where you want to create a new folder.
2. Click the + blue circle to open the menu. The menu displays.

3. Select Create Folder from the menu. The Create Folder screen displays.

Citrix Workspace App On Ipad

4. Enter a name for the new folder and any notes in the corresponding sections.
5. Tap Create Folder. The new folder window displays.

Upload files

1. Navigate to the folder where you want to add files.
2. Click the + blue circle to open the menu. The menu displays.
3. Tap Upload Photo or Video.
4. Choose an existing file to load or tap Take a Photo (or Video) on your device.
   NOTE: You may be asked to allow Citrix Files to access your Photos
5. Select the items you want to upload. Click Next.
6. Tap Upload.
   NOTE: You may change the default File Prefix.

Download files

1. Navigate on your to device to the folder holding the file(s) you want to download.
2. Tap the file. The download begins immediately.
3. Go to your Photo app to view the downloaded file.

Sharing files

1. Navigate on your device to the folder holding the file(s) you want to share.
2. Tap the ellipses (..).
3. Select Share from the menu.

4. The following screen allows you to select either Email with Citrix Files or Get a Link. To use Email with Citrix Files feature, go to the next step. If you want to use the Get a Link feature, skip to step 10.

5. Click Email with Citrix Files.
6. Enter a Recipient for your message. You can enter an email address manually, or select users from your address book.
7. Enter a Subject for your message. You may enter additional text in the Body of your message if needed.
8. Edit Message Options allows you to customize the following:
   • Send me a copy of this email - Receive a copy of the email message
   • Email me when files are accessed - Receive a notification email when the file is Viewed or Downloaded
   • Require recipients to log in - Require that recipients log in with their Citrix account. If your recipient is not already a user on your account, they will be required to create a username and password before accessing the file.
   • Access expires - Set how long you want the download link to be accessible. If sending a file stored on your computer, this will default to the default length of time files may remain in the File Box
   • Accesses per user - Limit the number of views or downloads
   • Always link to the latest version of the file - This feature is only available to users with File Versioning enabled.
9. Click Share when ready. A 'File shared' message appears at the bottom of the screen.
10. Select Get a Link. Note that you can choose either the iOS messaging app or the email app to send. For this, we will use the email application.
11. Select Mail. The new message screen displays with the shared file link preloaded in the body.

Delete files

Citrix Workspace For Ipad Pro

1. Navigate on your device to the folder holding the file(s) you want to delete.
2. Tap the ellipses (..).
3. Select Delete from the menu. A confirmation screen displays.

4. Tap the red Delete on the confirmation screen to delete the file.

Direct to File Microsoft Integration

You may open, edit, export, copy, and save files stored on Citrix Files within Microsoft Office 365 apps. Steps may vary based on the app you choose.
To open your file with a Microsoft Office app, select the item in Citrix Files and select the Open in Microsoft.. option. In order to access files stored on your Citrix Files account, you must first add Citrix Files as a location. Enable Citrix Files as a storage provider on the Account menu, or by navigating to the Open menu and selecting Add a Service. You may now select Citrix Files as a location. Once you have verified your credentials you may browse your account and select your file to open via the Microsoft app.
NOTE: This feature is not supported in MDX environments.

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Citrix Workspace For Ipad

Once you have finished working on your file, save your changes. The updated version will automatically be uploaded back to Citrix Files.
NOTE: App Extensions are a feature of iOS 8. Please update your iOS to utilize this feature. This feature can only be used to open files stored in the Citrix cloud. On-prem files are not currently supported.

Additional Resources

Disclaimer

Yes, I know what you’re thinking. You’ve been able to “use” Epic on your iPad for years now using the Citrix app. But you clearly have not been able to use Epic in a functional way. You could pull up patient charts, review labs and phone calls, but the process was cumbersome, complicated, and painful. You probably ride to use Epic’s own native apps, but those aren’t the most functional for charting. If you made any attempt to actually document using the Citrix app — good luck, that was near impossible.

My at home set up is a Mac desktop and an iPad. I don’t like carrying around a laptop. For years I dreamed of the ability to pull out my iPad to finish a patient chart or see how a patient was doing in a quick way. If I was at home, I’d have to go to my desktop. Not a big deal, but not the ideal workflow. I gave up on being able to do this on my iPad years ago. That all changed when Apple recently updated iPad OS and gave it trackpad support. Trackpad and mouse support is critical because clicking on screens in Epic via touch is nearly impossible. There are some additional caveats and tips you’ll need if you want to use your iPad to chart in Epic.

The most important caveat to all of this. You can only use this set up if your hospital IT team has given you the ability to remote access your electronic health record using Citrix, something most providers have access to.

What you need:

The life and times of the thunderbolt kid. iPad: Any iPad that supports iPad OS 13.4 or later

Bluetooth mouse and keyboard: You can use a generic bluetooth mouse or trackpad, and bluetooth keyboard. I use Apple’s Magic Keyboard since it allows me to easily remove my iPad easily because of the magnets built in. It also has a great trackpad built right into the keyboard.

Citrix app: Citrix has several iPad apps, you need to make sure you get the right one. You need to use Citrix Workspace, the app with the blue icon. iPad app link

Steps and Tips on how to use this setup:

If your hospital makes you use two factor authentication, do not use safari. I have found that downloading the Citrix file using safari doesn’t work well at this time. Instead, when I use Chrome on my iPad I haven’t had any issues downloading the unique Citrix file through two factor authentication. Important note here, when the file gets downloaded on your iPad, you will need to click the “open in” button. If you don’t see Citrix Receiver showing up automatically, scroll the icons to the right until you see the “more” icon. When you click this, you should be able to add “Workspace”. The below pictures are examples:

If you don’t have two factor authentication, use the same credentials that you hospital IT team has given you for a remote setup on your computer at home. Put this information directly into Citrix Workspace and Epic should launch.

Once Epic launches something that helps is to change your screen size based on your preference and iPad size. The way to do that is to click the overlying top arrow within the Citrix app. When you do this, a pull down menu appears, and you click on “display”. Epic is now optimized for a 17 inch screen. If you want the same 17 inch experience you get at work or at home, you’ll need to go with auto-fit medium (1770 x 1230). Personally, that is too small for me. I opt for the 15 inch experience at 1400 x 900 (custom resolution option). The below pictures show how this looks.

Once you have optimized the screen size to your liking, login to Epic and you’re ready to go. You will find the trackpad / mouse option to be a game changer. I’m not going to show screenshots of my actual Epic hyperspace environment as Epic does not allow people to do that unsanctioned.

The below are some tips as well as limitations I’ve found in my experience with this setup.

* Instead of using the trackpad to scroll down, use the arrow keys, much faster
* Keyboard shortcuts like Control Z or Control B don’t work. You need to use the note editor options that Epic has built in
* You don’t have the ability to use the microphone of your iPad, which is puzzling to me. You can use your home microphone on your desktop or laptop Citrix Workspace but can’t on the iPad. This was the biggest limitation to me because I use Dragon dictation heavily when documenting, and I’m hoping in a future upgrade this is enabled.

Conclusion

It’s nice to be able to quickly spin up Epic at home with my iPad. For me I’m still missing the microphone support so I can use dragon dictation. However, for checking up on patients and completing a few charts I have found this setup to be useful. Don’t hesitate to reach out on twitter if you have any questions on this setup.